EVPOWERS NETWORK MANAGEMENT
We manage every charge point with OCPP protocol in realtime.
EVPOWER’s network management, commissioning,charging billing platform is scalable and fulfills every CPO (charge point operator) requirements.
CPO agents can see network and send OCPP commands in order to manage charge stations
All transactions can be managed through the UDRs (Usage Data Records) for rating.
EVPOWERS CRM & BILLING
We manage customer with multiple accounts, order, incidents and product catalog.
EVPOWER’s CRM & Billing has product catalog, near real-time rating engine, invoicing, incident management and CRM.
Any product can be defined on product catalog including physical products.
The system has a built-in order management, and activation, deactivation, suspension etc. are supported.
EVPOWERS FEATURES
Subscription usage based pricing.
KWH and parking usage based pricing models and flat prices are supported.
Multiple payment options including postpaid.
Prepaid, postpaid, balance paid and credit card payments.
Electricity rates scheduled pricing.
Schedule price changes that automatically occur at specific hours.
Membership fees and promo codes.
Apply monthly fee for accounts and offer redeemable discounts or credits to customers.
Smart queue reservation system.
Intelligent queueing system for reservation, whenever a CP is available, a notification sent.
Member peak hour favorability.
Reserve charge point for members during peak hours, open CPs to the roamers off peak.
Plug&Charge and Autocharge support.
Plug your car and the system automatically identifies your car and start charging.
Remote maintanence for the charge points.
Easily manage firmware updates and diagnostic files for the charge points.
Customer segment support for all types.
Consumer, SOHO, SME and Large Corporation support with parent relationship.
Free units and pooling mechanism.
Pool free KWH units for customer hierarchy or accounts.
E-shop functionality to sell peripherals or services.
CPO can sell charge cables, on-site coffee service or even car parts.
Price protection mechanism for billing.
System automatically understand over pricing and blocks high usages.
Mobile App presented with the software.
Multi-label mobile apps for Android and IOS.
No-Mobile-App usage methodology.
Customers can charge and pay without installing any mobile app.
Incident management is presented.
An incident management system is embeded in CRM.
Product Catalog is ready to define anything.
Embeded product catalog can present any product including physical offers.
EVPOWERS TEST SERVICES
We test your charge network for 12 criteria with 4 category.
EVPOWERS present CX (Customer Experience) test services.
This service includes 12 criteria to test overall customer experience and satisfaction.
The service help CPOs/MSPs to better understand their service status from the customers’ mind.
12 CRITERIAS
Worldwide Samples Charge Operators of Germany
